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Thursday, January 5th, 2017

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volunteer shaming
Can we please please please stop responding to negative feedback with "If you want better, volunteer to do the work yourself"? Not everyone can and no one should have to. People have more important things to do, maybe even more important within the frame of the conversation, maybe just more important to them. Maybe they just don't want to, and that should be fine too. It's not that people are entitled to have everything better. Negative feedback might go unaddressed. But the feedback is valuable whether it comes with an offer to do something about it or not, and volunteer shaming stifles a useful flow of information, most often accomplishing nothing but a little bit of false comfort.

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